SKIOM LIMITED TERMS AND CONDITIONS
These terms and conditions govern your use of the site, the gaming platform and the services (as the terms "site"; "gaming platform" and "services" are
defined below). If you do not agree to these terms and conditions please do not continue using the site. By clicking on "submit" or "i agree" and/or by
using the services and/or the software (as the term "software" is defined below) you agree to these terms and conditions.
You acknowledge that you have read and agree to be bound by these terms and conditions.
You agree to the use of electronic communications in order to enter into contracts, and you waive any rights or requirements under applicable laws or
regulations in any jurisdiction which require an original (non-electronic) signature, to the extent permitted under applicable law.
These terms and conditions form a legal agreement between you and us. You should print off a copy of these terms and conditions and keep them in a safe
These terms and conditions are subject to change as set out below.
The terms "you", "your", "us", "our" and "we" are defined below. Other words and phrases used in these terms and conditions are defined below and in these terms and conditions.
Please make sure you fully understand the contents of these terms and conditions. If you have any doubts about any of your rights and obligations resulting from entering into these terms and conditions, please consult a legal adviser in your jurisdiction.
between you and us regarding your use of the site, the gaming platform and the services and supersede any other agreement (whether oral or written) between
you and us regarding your use of the site, the gaming platform and the services.
Certain words and phrases are defined in these Terms and Conditions. In addition, in these Terms and Conditions, the following words and phrases have the following meanings:
"Account Currency" has the meaning in Clause 5.3;
"Account Statement" means a document produced by Us that details Your betting history with Us, balance adjustments, deposits and withdrawals and any other use of the Services sent to You regularly by Us;
"Applicable Laws" means laws applicable to You and/or to Us in relation to the Services;
"Bet" means any bet, wager or the like made by a Player in relation to the Services;
"Betting Session" has the meaning in Clause 6.8;
"Bonus" has the meaning in Clause 14.1;
"Bonus Restrictions" has the meaning in Clause 14.1;
"Content Standards" has the meaning in Clause 30.5;
"Deposit Funds" has the meaning in Clause 5.5;
"Excluded Player" has the meaning in Clause 5.17;
"Force Majeure Event" has the meaning in Clause 28.1;
"Gaming Platform" means any online and/or mobile platform provided by Us to allow You to access the Site and the Services;
"Betting Rules" means the rules applicable to each product offered by Us as part of the Services via the Site including any Bonus Restrictions;
"Inactive Account" has the meaning in Clause 5.19;
"Inactive Account Fee" has the meaning in Clause 5.19;
"Interactive Services" has the meaning in Clause 30.3;
"Legitimate Winnings" has the meaning in Clause 6.3;
"Linked Sites" has the meaning in Clause 24.2;
"Maximum Withdrawal" has the meaning in Clause 6.10;
"Minimum Withdrawal" has the meaning in Clause 6.10;
"Open Bets" has the meaning in Clause 3.3;
"Players" means all end users of the Services (including You) who use the Services and who have agreed to these Terms and Conditions;
"Real Money Play" means games that require real money to be deposited into Your Account to play;
"Security Reviews" means reviews undertaken by Us in relation to anti-money laundering, prevention of terrorist financing and other reviews We deem reasonable in relation to security and the provision of the Services under Applicable Law;
"Services" means the provision by Us of real money fixed-odds betting on sporting events, gambling and/or gaming and/or lotteries produced in accordance with the Betting Rules via the Site and the Gaming Platform to Players;
"Site" means the website www.betinvite.com together with any website that we may use to provide the Services to Players;
"Software" has the meaning given in Clause 9.1;
"Third Party Content" has the meaning in Clause 24.1;
"Third Party Provider" has the meaning in Clause 8.1;
"Third Party Terms and Conditions" has the meaning in Clause 8.1;
"Us", "Our" and/or "We" means SK IOM LIMITED, a limited liability company incorporated under the laws of the Isle of Man, with registration number 013144V and having a registered office address at 12 Mount Havelock, Douglas, Isle of Man, IM12QG;
"You" and "Your" means you, the person using the Site, Gaming Platform and the Services;
"Your Account" has the meaning in Clause 5.1;
"Your Device" means any apparatus used by You to access the Services including but not limited to mobile phones, smart phones, desktop computers, tablets, laptop computers and internet enabled televisions;
"Your Funds" has the meaning in Clause 6.2.
In these Terms and Conditions, references to the singular shall include references to the plural and vice versa. Headings are for convenience only and shall not affect interpretation. Reference to statutes shall include such statute as amended or re-enacted, together with all secondary legislation made under the relevant statute.
1. WHO ARE WE
1.1 We are regulated by the Isle of Man Gambling Supervision Commission and operate and provide the Services under a licence issued on May 12th, 2016. The Isle of Man Gambling Supervision Commission can be contacted by email at firstname.lastname@example.org. We are also regulated by the Great Britain Gambling Commission for clients in Great Britain under licence number 000-045219-R-327619-001 issued on December 22nd, 2017.
1.2 The Site and the provision of the Services fall under the jurisdiction of the Isle of Man and all Bets placed and games played on the Gaming Platform are on servers which are located in the Isle of Man. Services offered to clients in Great Britain fall under the jurisdiction of the Great Britain Gambling Commission.
1.3 In the event that these Terms and Conditions are translated into another language, the English language version shall prevail.
1.4 If there is any inconsistency between these Terms and Conditions and any document incorporated by reference, these Terms and Conditions will prevail.
1.5 If You have any questions about the Site or the Services, or in the event that You have any complaint or dispute regarding the Services, You should email Our customer services team at email@example.com  .
2. APPLICABILITY OF THESE TERMS AND CONDITIONS
2.1 You agree that You will only use the Gaming Platform for Your personal entertainment and that You will not use the Gaming Platform to conduct a commercial business or as a way of making a living.
2.2 You confirm Your understanding that You may lose money as a consequence of the Services and placing any Bet with Us.
2.4 You agree that Your failure to comply with these Terms and Conditions may result in the closure of Your Account and may also lead to loss of funds in Your Account and/or legal action by Us against You.
3. AMENDMENTS TO THESE TERMS AND CONDITIONS
3.1 We reserve the right to amend these Terms and Conditions (including to rectify errors or mistakes discovered on the Gaming Platform and/or pricing of Bets) without prior notice. However, We will ensure that any material changes to these Terms and Conditions will be notified to You by an appropriate method (for example via a prominent notice on the Site). The changes will apply to the use of the Site, the Gaming Platform and the Services after We have given notice. If You do not wish to accept the new terms You should not continue to use the Site, Gaming Platform or the Services and should close Your Account. If You continue to use the Site, Gaming Platform and the Services after the date on which the change to these Terms and Conditions comes into effect, Your use will be confirmation of Your agreement to be bound by the new Terms and Conditions.
3.2 It remains Your responsibility to periodically check these Terms and Conditions to ensure that You continue to agree with them and You are advised to do so each time You use the Site, Gaming Platform and the Services.
3.3 Any Bet received but not settled ("Open Bets") prior to the time of notification of the amendments to these Terms and Conditions will be subject to the pre-existing and unamended version.
3.4 We reserve the right to suspend, amend, add or remove any part of the Site, Gaming Platform and/or the Services at Our sole discretion and without warning and We will not be liable for any such action. In the event that We suspend any part of the Site, Gaming Platform and/or Services We may close all Open Bets at a value that We determine (acting reasonably) to be the fair value at that point in time.
3.5 We will not be liable if, for any reason, the Site or Service are unavailable for any time or period.
3.6 We may at Our absolute discretion change the content of the Site and/or the Services or elements of the Services on the Site at any time. Any such changes shall not affect Bets made by You prior to such changes.
3.7 We give no guarantee that the Site will be compatible with any hardware or software used by You including Your Device.
4. LEGALITY OF THE USE OF THE GAMING PLATFORM AND THE SERVICES
4.1 We are a company incorporated under the laws of the Isle of Man. We are regulated for the purpose of operating virtual games, fixed-odds games, instant win games and casino games on the internet although We make no warranty to offer all of the above at any one time and available Services may vary.
4.2 We hereby grant to You a limited, personal, non-exclusive, non-transferable right to Use the Services on Your Device, for the sole purpose of participating in the Services including any type of games We offer from time to time, in accordance with the provisions of these Terms and Conditions.
4.3 You may only use the Services if You are 18 years of age or over (or such other higher minimum legal age in Your jurisdiction) and it is legal for You to do so according to Applicable Laws. We reserve the right to ask for proof of age from You and/or obtain proof of Your age from third parties and Your Account will not be opened or may be suspended until satisfactory proof of age is provided. You understand and accept that We are unable to provide You with any legal advice or assurances and that it is Your sole responsibility to ensure that at all times You comply with the laws that govern You and that You have the complete legal right to use the Services. You acknowledge that You do not find the Services to be offensive, objectionable, unfair, or indecent in any way.
4.4 We will not be liable to You for any use of the Site, Gaming Platform, the Software or the Services that is contrary to the law of the jurisdiction in which You are located or any Applicable Law that applies to You. Where local law or Applicable Law that applies to You prohibits Your participation in the Gaming Platform, it is contrary to these Terms and Conditions for You to use the Gaming Platform and use the Services.
4.5 We shall be entitled to inform relevant authorities, other online casino operators, other online service providers and banks, credit card companies, electronic payment providers or other financial institutions of Your identity and of any suspected unlawful, fraudulent or improper activity, and You will cooperate fully with Us to investigate any such activity.
4.6 We reserve the right to restrict or deny anyone access to the Gaming Platform. We reserve the right to restrict or deny any Player access to the Services if We are of the reasonable opinion that the Player is under 18, or under the legal age required for betting in their jurisdiction or if We cannot independently verify the name, age, address or other details of any Player. You hereby consent to Us carrying out such age verification, identity, residence or other checks on You as We may reasonably require.
5. REGISTRATION AND USE OF YOUR ACCOUNT
5.1 You must establish an account with Us before You can use the Services ("Your Account"). We are not obliged to allow You to open an account and the opening of any account and the provision of the Services to You shall be at Our absolute discretion. By opening Your Account, You warrant that You are over 18 years of age or the legal age required for gambling in the jurisdiction in which You reside (whichever is the higher) and You are legally capable of entering into binding contracts. In the event that We discover that You are under 18 or the legal age for betting in the jurisdiction in which You reside (whichever is the higher) We shall not be obliged to pay any winnings to You and such shall not be deemed to be Legitimate Winnings.
5.2 You can open an account with Us by submitting Your email address, telephone number and entering other information that We ask for on Our registration form such as (but not limited to) Your first and last name, date of birth, address, email and telephone number. You shall ensure that the details provided at registration are accurate and kept up to date. You can change the details You provide at registration at any time by contacting Us and to do so You may be required to submit additional proof as required by Us in Our sole discretion.
5.3 You will be asked to choose a preferred currency for Your Account at registration from the currencies We choose to make available from time to time ("Account Currency"). The Account Currency cannot be changed by You at any time after registration. Any payments received into or requested out of the account in a currency different from the one the account is held into will be subject to Our exchange rate made available on the Site and may be subject to a fee as specified from time to time on the Site.
5.4 There are no set-up charges for opening Your Account. All payments to and from Your Account shall not bear interest. Where You deposit funds in a currency different from your Account Currency, We will apply an exchange rate as displayed on Our Site at the time of processing the deposit. You shall ensure that all payments into Your Account are from a payment source for which You are the named account holder. We are not a bank and no interest will be paid on sums held in Your Account.
5.5 To undertake Real Money Play or place a Bet, You will be required to pay "real money" funds into Your Account ("Deposit Funds") by any of the methods specified by us. Such funds will be deposited into Your Account upon actual receipt of funds by us. The minimum deposit into Your Account is one thousand (1,000) pounds Sterling (or currency equivalent chosen by You under the terms of Clause 5.3). Although this may be increased by direct request to the customer service team, at Our absolute discretion, depending upon Your history with Us, the method of deposit, and other factors as determined solely by Us.
5.6 You must ensure that any details provided by You in order to establish Your Account or at any time thereafter are correct and complete and You must inform Us of any changes to Your details by updating Your Account.
5.7 We shall require information from You to enable Us to meet anti-money laundering and prevention of terrorist financing legislation and regulations and to verify Your identity, name, age and address. This may include but is not limited to copies (including certified copies) of Your passport/identity card and satisfactory proof of address, including but not limited to utility bills and bank statements and the requirement for such will be made by Us at the time of Your registration and can be made by Us at any time thereafter. Failure to supply to Us with any documentation requested by Us will lead to Us not opening Your account and may lead to suspension or termination of Your Account once opened. We reserve the right to contact third parties to verify Your identity and for the prevention of money laundering and the prevention of the financing of terrorism.
5.8 You agree that We are unable to provide You with any legal advice regarding the legality of Your use of the Site, the Gaming Platform or the Services. There may be specific laws in Your country, place of residence, or the place where You access the Site and the Gaming Platform which prohibit online betting, online gaming and/or online gambling. It is Your responsibility to ensure compliance with Applicable Laws that apply to You before establishing Your Account with Us or using the Gaming Platform or the Services.
5.9 You are encouraged to seek legal advice before establishing Your Account and/or using the Gaming Platform or Services to ensure that the use of such is not contrary in any way to laws applicable to You.
5.10 You warrant to Us that You will not use the Gaming Platform or use the Services in a jurisdiction that prohibits online gaming or online betting. Further, You warrant to Us that You will not use the Gaming Platform or use the Services at any time if You are a citizen of a jurisdiction that prohibits its citizens from participating in online betting, online gaming and/or online gambling (regardless of the citizen's location).
5.11 Without limiting the terms of this Clause 5, We do not accept Bets originating from any of the jurisdictions listed on the Site from time to time, including the Democratic People's Republic of Korea, Iran, Turkey and United States of America. You warrant that You are not resident in any of these jurisdictions and that You will not use or access the Gaming Platform or the Services when in any of these jurisdictions.
5.12 We provide the Services at Our absolute discretion and can change any part of the Services at any time.
5.13 You acknowledge and agree that We may not be able to provide some or all of the Services in certain jurisdictions.
5.14 When You register Your Account, You will be required to select some security details. In order to prevent fraud, You must keep Your security details confidential and secure and not disclose it or share it with anyone. If You know or suspect that someone else knows Your security details or that any other personal information has been stolen or otherwise accessed without Your authority You must notify Us immediately.
5.15 If We have reason to believe that there is likely to be a breach of security or misuse of the Gaming Platform, We may require You to change Your password and/or We may suspend Your Account.
5.16 The name on Your Account must match Your true and legal name and must match the names on bank accounts or other payment methods You make to Us.
5.17 Players who have previously been excluded by Us from using the Services or have had their account with Us closed by Us (an "Excluded Player") shall not be allowed to re-register with Us, other than at Our absolute discretion. In the event that You are an Excluded Player but do manage to open an account with Us (other than with our consent), We shall be entitled to close Your Account at Our absolute discretion and without notice and any winnings by You shall not be Legitimate Winnings. We undertake checks and have third party verification and fraud management companies undertake checks on our behalf to prevent Excluded Players re-registering with Us and to prevent players attempting to use fictitious names to open an account with Us. In the event that You use a fictitious name to open an account, We shall be entitled to close Your Account at Our absolute discretion and without notice and any winnings by You will not be Legitimate Winnings.
5.18 You will not allow any other person or third party to use Your Account. You are solely responsible for all use of the Gaming Platform and the Services through Your Account and/or Your contact details and/or Your security details. Unless caused by Our negligence, any unauthorised use of Your Account and/or Your contact details and/or Your security details will be Your sole responsibility and deemed to be Your use. You will therefore be liable for any such unauthorised use and will not be re-credited by Us for any resulting losses from Your Account, regardless of whether or not the third party who participated had Your consent.
5.19 If You do not use Your Account to place any Bets for a period of twelve (12) consecutive months, Your Account will be deemed inactive ("Inactive Account"). An Inactive Account will be charged an administration fee ("Inactive Account Fee") in an amount of two (2) pounds Sterling (or currency equivalent) or five (5) per cent of the balance in the Inactive Account on the date it became an Inactive Account (whichever amount is the greater) and on the first day of every following calendar month. The Inactive Account Fee will be deducted from the Inactive Account until the earlier of: (a) the Inactive Account balance being reduced to zero; or (b) the Inactive Account being reactivated by You by using the Inactive Account to place Bets. In each of situation (a) and (b) as noted in this Clause 5.19, the Inactive Account Fee shall cease to be deducted. We reserve the right to close an Inactive Account with a balance reduced to zero for a consecutive period of six (6) months.
5.20 We may cancel Your Account and/or these Terms and Conditions with You on giving thirty (30) days' notice to You.
5.21 We may suspend or cancel Your Account on giving you five (5) days' notice if You breach any of the terms of these Terms and Conditions.
5.22 We may suspend or cancel Your Account immediately without notice at Our absolute discretion if:-
(a) there is activity on Your Account or by You that We consider illegal in the Isle of Man or any other jurisdiction;
(b) We suspect manipulation of, or insider dealing on, the underlying markets on which Bets are placed by You or any other Player;
(c) there is any other action by You that We consider is prejudicial to Our bona fide interests;
(d) We determine that We will stop offering the Services in the jurisdiction in which You reside.
5.23 The expiry, suspension or termination of Your Account or termination of these Terms and Conditions with You for any reason will not affect:
(a) any rights, obligations and/or liabilities accrued before the date of suspension, termination or expiry; or,
(b) any rights, obligations and/or liabilities expressed to continue in force after and despite suspension, expiry or termination.
5.24 We are required by our licence to inform customers about what happens to funds which we hold on account for you the event of insolvency: http://www.gamblingcommission.gov.uk/for-the-public/Your-rights/Protection-of-customer-funds.aspx
5.25 We hold customer funds separate from company funds in [a mixture of bank accounts. These funds are not protected in the event of insolvency. This meets the Gambling Commission's requirements for the segregation of customer funds at the level: basic segregation.
6. DEPOSIT FUNDS AND WITHDRAWALS
6.1 We reserve the right not to open an account for You without having to provide any reason whatsoever. We reserve the right to refuse/reject and suspend without prior notification any Player who is suspected of cheating, fraud, hacking, attacking, manipulating or damaging Our normal online operations, including the Gaming Platform.
6.2 You cannot place a Bet until there are cleared funds in Your Account. Deposit Funds together with any Legitimate Winnings due to You (collectively "Your Funds") will be held in Your Account by Us on Your behalf. We are not a bank and no interest will be paid on Your Account or Your Funds. Only once We have received all information We require from You will Legitimate Winnings due to You be paid to Your Account.
6.3 For the purposes of these Terms and Conditions, the term "Legitimate Winnings" means winnings legitimately due to You that have been won by You using the Gaming Platform and Service and that have been won fairly by You in accordance with these Terms and Conditions and Betting Rules and are not subject to any reasonable objection by Us, less the following: (a) any rake or commission due to Us; and, (b) other entry or other fees due to Us for Your use of the Gaming Platform and the Services; and, (c) any charge backs made by a Third Party Provider.
6.4 For the avoidance of doubt, in the event that You have breached any of these Terms and Conditions any winnings won by You shall not be Legitimate Winnings and therefore We have no obligation under contract or otherwise to pay such to You.
6.5 Withdrawals, including withdrawals of Legitimate Winnings, are subject to any Bonus Restrictions and Security Reviews.
6.6 We are entitled to withhold any Winning, including Legitimate Winnings, in the event that we reasonably determine that there has been any fraud in relation to such.
6.7 We are entitled to withhold Legitimate Winnings in the event that we are required to do such under Applicable Law.
6.8 You have the responsibility for checking any winnings due to You before or after receiving each Account Statement and prior to starting a new betting session in which You place Bets ("Betting Session"). If You suspect any errors, You must report such immediately and in any event no later than twenty four (24) hours after the relevant Account Statement has been received by emailing Our customer services team at firstname.lastname@example.org  before participating in the next or another Betting Session. Failure to do so will result in You waiving Your right to raise future disputes.
6.9 Subject to the Minimum Withdrawal, the Maximum Withdrawal and the remainder of these Terms and Conditions, You can request withdrawals of Your Funds at any time provided all Deposit Funds paid into Your Account by You have been received by Us as cleared funds and provided that We are satisfied that any winnings claimed by You are Legitimate Winnings. Withdrawals of Your Funds (total or partial) can only be made to You and via the same method and in the same currency as deposits of Deposit Funds by You were made into Your Account.
6.10 The minimum withdrawal You can make from Your Account ("Minimum Withdrawal") is ten thousands (10,000) pounds Sterling (or currency equivalent chosen by You under the terms of Clause 5.3). The maximum withdrawal You can make from Your Account ("Maximum Withdrawal") in aggregate over a twenty four (24) hour period is one hundred thousand (100,000) pounds Sterling. Requests for withdrawals in excess of the Maximum Withdrawal are at Our absolute discretion and should be sent to Our customer services at email@example.com  .
6.11 We are entitled to refuse to accept any deposit of Deposit Funds into Your Account. You acknowledge that when using credit or debit cards or e-wallet providers to make a deposit of Deposit Funds into Your Account, it may take up to five (5) days for such deposit to reach Your Account.
6.12 You can cancel Your Account at any time however if You do cancel Your Account, You must stop using the Gaming Platform.
6.13 The suspension or cancellation of Your Account will not affect either party's statutory rights or liabilities.
6.14 You may open only one account with Us.
6.15 You are responsible for paying and accounting to any relevant governmental, tax or other authority for tax or other duty that may be due on Legitimate Winnings by You.
6.16 We may at Our discretion provide Free Practice Play. In the event that You undertake Free Practice Play no winnings or returns will be made to You in relation to such. Free Practice Play is offered at Our discretion and can be withdrawn at any time. We may also offer incentives for new Players but these incentives are for new Players only and not for existing Players.
6.17 Any sums held in Your Account are held by Us for You in a player funds account. However, We are not a bank and no interest shall be paid on any sums in Your Account.
7. FRAUDULENT ACTIVITIES, PROHIBITED TRANSACTIONS AND FAILED DEPOSITS
7.1 If, in Our sole determination, You are found to have cheated or attempted to defraud Us including but not limited to game manipulation or payment fraud, or manipulation of the multi-currency facilities, or if We suspect You of fraudulent payment, including use of stolen debit or credit cards, or any other fraudulent activity (including but not limited to any chargeback or other reversal of a payment) or prohibited transaction (including but not limited to money laundering) or if Your deposits failed to be honoured by Your bank for any reason, We reserve the right to immediately suspend and/or close Your Account and recover bad debts using whichever method may lawfully be available to Us.
7.2 We reserve the right to void and withhold any or all winnings made by any person or group of persons where We have reasonable grounds to believe that said person or group of persons is acting or has acted in liaison in an attempt to defraud or damage Us in any way.
7.3 The use of artificial intelligence or "bots" on the Gaming Platform is strictly forbidden. Likewise, any application that uses any or all of the data contained on the Gaming Platform for purposes (including but not limited to commercial purposes) other than participating in the Gaming Platform is prohibited. We will take measures to prevent and detect the use of programs that are designed to enable artificial intelligence to utilise or benefit from the data contained on the Gaming Platform. Any attempted or actual use of artificial intelligence by You will lead to termination of Your Account without notice by Us.
8. THIRD PARTY PROVIDERS
8.1 To place funds into Your Account, You will be required to use the services of third party service providers including e-wallet providers, electronic payment processors and/or financial institutions (each a "Third Party Provider"). We will also be required to use the services of Third Party Providers to pay Your Funds to You. You hereby authorise Us to instruct Third Party Providers to handle deposits and withdrawals into Your Account in accordance with these Terms and Conditions. You will be required to enter into separate terms and conditions with the Third Party Provider regarding services the Third Party Provider will supply to You in connection with Your Account ("Third Party Terms and Conditions"). We are not a party to the Third Party Terms and Conditions.
8.2 Should winnings be credited to or debited from Your Account in error, it is Your responsibility to notify Us of the error without delay (and in any event no later than twenty four (24) hours from becoming aware of the error or from when You could reasonably be deemed to have become aware of the error) in order for the sum to be repaid by You to Us and rectified in accordance with a reconciliation of the amount processed. Any winnings credited to You due to the error will be deemed invalid, are not available to place as a Bet and We reserve the right to void any transaction involving such winnings. If You believe that the amounts displayed in Your Account do not accord with the amount processed through the Third Party Provider, You should address this issue with the Third Party Provider. Any winnings credited to or debited from Your Account in error remain Our property and shall be repaid to Us immediately.
8.3 We have no liability for any acts or omissions of any Third Party Provider.
9. RIGHT TO USE
9.1 In the event that You are required to download and install software to use the Gaming Platform for which We irrevocably hold the intellectual property, We grant to You a personal, non-exclusive, non-sublicensable, non-transferable and revocable licence to install and use the software required for Your use of the Gaming Platform on Your Device (the "Software"). You may use the Software solely for participation in the Gaming Platform and for the provision of the Services by Us to You.
9.2 The Site, Gaming Platform, the Software and all pictures, graphics, photographs, animations, videos, music, audio, text and live feeds and all other intellectual property rights on and in and to the Site, Gaming Platform, the Services and the Software are and will remain Our exclusive property or the exclusive property of Our licensors and are protected by intellectual property laws, including copyright and shall not be reproduced without Our prior written consent.
9.3 You have no rights to use any trademarks, trading names or the like used on the Gaming Platform and all rights in and to the same are Our exclusive property or those of Our licensors.
9.4 Except as permitted by these Terms and Conditions, You may not (other than as permitted by law) copy, use, modify, create derivative works from or distribute the Software or written materials associated with the Gaming Platform, decode, reverse engineer, dissemble, decompile or otherwise translate or convert the Software or any part of it or transfer, loan, lease, assign, rent or otherwise sublicense the Software or do any of the above to any copy, adaptation, transcription, or merged portion of the Software. Without limitation, the above activity includes any form of denting, hacking, attacking, manipulating or damaging of the Gaming Platform and/or the Software.
10. PAYMENT AND SECURITY
10.1To maintain a high level of security to protect Your Account, We perform random Security Reviews. You hereby accept that We maintain the right to obtain additional documentation in order to verify Your identity in the event of such a Security Review. Where We fail to obtain such additional documentation to Our reasonable satisfaction, We reserve the right to suspend or cancel Your Account without notice at Our absolute discretion.
10.2Legitimate Winnings cannot be transferred, substituted, or redeemed for any other prize.
10.3Unless, otherwise stated in these Terms and Conditions, no Bet can be cancelled once confirmed by Us. We reserve the right to refuse any Bet.
10.4No Bet can be placed unless You have a sufficient balance on Your Account. You will not be given any credit.
11. ANTI-MONEY LAUNDERING PROVISIONS
11.1We will only place winnings into the Account of the Player that placed the winning Bet and once the winning Player has identified himself/herself and verified the same to Our reasonable satisfaction.
11.2We reserve the right, at Our discretion, (acting reasonably) to suspend payment of Legitimate Winnings, pending a full investigation (including providing details to the relevant law enforcement agency where appropriate), where We suspect that winnings have been credited, and are attempted to be withdrawn, by a Player for the purposes of money laundering, terrorist financing or fraud. An example of where this might occur includes where a Player has credited his account with a substantial sum and then the Player attempts to withdraw sums from its account having only conducted minimal betting activity on the Gaming Platform. Full payment of Legitimate Winnings will be made to the Player where the investigation reveals no evidence of money laundering or terrorist financing or fraud (as relevant).
12.1In making a Bet, You will determine the amount of Your own Bet, subject, to the following:
(a) the restrictions on Bets set out in these Terms and Conditions;
(b) the minimum and maximum amount of any Bet as set by Us.
12.2In the event that You give Us instructions which We consider ambiguous, We will be entitled to treat the entire Bet as void. In such circumstances, Our decision will be final and binding.
12.3If You place a Bet, which exceeds any limits set by Us, the Bet amount in excess of the limit shall be disregarded and this element of the Bet will be void.
12.4If a Bet is not made in full or if details of it are missing, We may, at Our discretion, deem such Bet to be void.
12.5Subject to limits on the value of Bets, You may send multiple copies of the same Bet in which case all such Bets shall be treated as separate Bets. If You submit a number of Bets (whether identical or different), they shall be dealt with by Us in the order in which they are received.
12.6You must make Bets as an individual. We will be entitled to reject and treat as void a series of identical Bets from different Players or where We suspect that Players are acting in collusion or as a syndicate and We will be entitled to refuse payment of any winnings (including Legitimate Winnings) in this event.
12.7In making a Bet, You represent and warrant to Us that You do not know or have any influence over the outcome of the event or game in respect of which the Bet is made, otherwise We may treat Your Bet as void.
12.8In order to make a Bet, there must be available amounts in Your Account equal to or exceeding the amount of the Bet. If the amounts in Your Account do not cover the aggregate Bets wagered at any one time, We will refuse the Bets. In these circumstances, You must limit Your Bets to Your available sums or re-credit Your Account through the Third Party Provider before You can place the Bets in full.
12.9Where a manifest error (whether caused by human error or otherwise) or systems failure results in incorrect or erroneous results, any Bet (or part of a Bet) made will be void and no winnings will be due in respect of such and such shall not be deemed to be Legitimate Winnings.
12.10 Where a Bet is settled incorrectly due to, for example, an erroneous result being recorded on the Gaming Platform, such settlement will be invalid and reversed by Us. If You have insufficient funds in Your Account to permit such a reversal, You will be required to return the erroneously credited sums to Us forthwith.
12.11 We may, at any time, at Our absolute discretion and without giving any reason or advance notice, suspend betting on the Gaming Platform, refuse to accept any Bet or any part of a Bet.
12.12 The minimum amount You are allowed to place as a Bet is dictated by the Betting Rules relating to such Bets.
12.13 The maximum amount You are allowed to place in aggregate as Bets in any twenty four (24) hour period is dictated by the Betting Rules relating to such Bets.
13. PLACING A BET
13.1Bets may only be placed via the Service as instructed on the Website or any other communication between You and Us, unless an alternative prior arrangement has been made with Us.
13.2A Bet is accepted only when confirmed in accordance with the procedures stated in the Betting Rules. If You want to check if a Bet has been confirmed by Us You can contact us to obtain Your Account history.
13.3You shall be responsible for ensuring that Your Bets are correct. Bets placed and accepted within the relevant time limit may not be revoked or changed by You except as expressly provided in these Terms and Conditions.
13.4We assume no responsibility for typing, transmission and/or evaluation errors in respect of any Bets and will be entitled (after the event, if necessary) to correct manifest errors.
14.1We may from time to time offer You complimentary or bonus amounts to be credited by Us into Your Account ('Bonus'). Bonuses may only be used in relation to such Services as may be specified when the Bonus is offered to You. Acceptance of any Bonus shall be in accordance with additional terms and conditions for each Bonus, if any, We may make available to You in respect of each such Bonus offering ("Bonus Restrictions"). Bonuses may be used only once unless otherwise specified. You are not entitled to withdraw any Bonus amounts and You may not remove any cash obtained via a Bonus from Your Account without first complying with the Bonus Restrictions including, without limitation, in respect of any qualifiers or restrictions.
15. RESULTS AND EVALUATION OF BETS
15.1If there is a discrepancy between the result showing on Our server and any other website or media used by You, the result showing on Our server will govern the result of the Gaming Platform. In the event of system malfunction or damage which results in the loss of data, We will make reasonable efforts to recover all historic data and all recovered data will be deemed official.
15.2Any failure on the Player's side including but not limited to network connection or computer problems, will not void the result. You can check Your own Account history by requesting it at firstname.lastname@example.org  to see how any Bet was determined.
15.3Any system malfunction and/or hardware malfunction affecting Us will void the games affected by such and no winnings of any nature whatsoever will be due on such.
16. SPECIAL RULES FOR SPECIFIC BETS
16.1Betting Rules and Bonus Restrictions may be amended by Us at any time.
16.2All Bets are subject to the Betting Rules for the relevant product and it is Your responsibility to become aware of all Betting Rules and Bonus Restrictions to the extent that it is relevant to any Bets You place.
17. YOUR REPRESENTATIONS
17.1You represent and warrant that You have reached the age of 18 or the legal age required for gambling in the jurisdiction in which You live, whichever is the higher. You also undertake that You will not access the Gaming Platform and use the Services from within a jurisdiction that prohibits online gaming or online betting or online gambling and that You will not access the Gaming Platform and use the Services at any time if You are a citizen of a jurisdiction that prohibits its citizens from participating in such.
17.2You represent and warrant that You understand that by using the Gaming Platform You may lose money on Bets placed and You accept full responsibility for such loss. You agree that Your use of the Gaming Platform is at Your sole risk.
17.3Should sums be paid to or debited from Your Account in error, it is Your responsibility to notify Us of the error without delay and in any event within twenty four (24) hours of becoming aware of the error or from when You could reasonably be deemed to be aware of the error. Any sums credited to Your Account due to an error will be deemed invalid and in the event there are sufficient sums in Your Account, such sums will be immediately reversed by Us from Your Account. In the event that there are insufficient sums in Your Account, You shall immediately return to Us the funds representing the erroneously credited funds. Amounts credited to Your Account in error are not available to Bet with and We reserve the right to void any transaction involving such sums paid in error to You. For the avoidance of doubt, where You have a credit balance in Your Account and further sums are erroneously added to this, You are permitted to transact up to the level of credits available in Your Account excluding the erroneously added sums.
17.4You agree to indemnify Us for the return of any amounts representing erroneously credited sums that You have withdrawn from Your Account.
18. NO WARRANTY
18.1We will endeavour to provide the site, the gaming platform, the software and the services using reasonable skill and care. We make no further warranty or representation of any nature, whether express or implied, in relation to the site, the gaming platform, the software and the services. Any implied warranties or conditions relating to satisfactory quality, fitness for purpose, completeness, accuracy or otherwise are hereby excluded to the fullest extend permitted by law.
18.2We make no warranty that the site, the gaming platform, the software or the services will be secure or will meet your requirements or will be uninterrupted, timely or error-free. We make no warranty that defects will be corrected, or that the site, the gaming platform, the software or the server that makes it available are free of viruses or bugs.
18.3We make no warranty as to the full functionality, accuracy, reliability of the materials supplied by us, the software, results of the gaming platform or the accuracy of any information obtained by you through the gaming platform.
18.4The quality of the internet connection to the gaming platform varies from player to player and may not be absolutely stable. We are not responsible for any misplaced or lost bets. We are not liable for acts or omissions of any internet service provider, telecommunications provider or third party with whom you have contracted for internet services or telecommunications services.
18.5We carry out regular maintenance to the Gaming Platform to ensure, as much as reasonably possible, that an optimum experience is provided to You. During such maintenance sessions, You acknowledge and agree that access to the Gaming Platform and the Software may be limited to allow for such necessary repairs, maintenance or the introduction of new facilities or services. We will make reasonable efforts to notify You of any downtime in advance of it occurring (whether via an advance schedule of downtime or period notifications on the Gaming Platform) and resume the Gaming Platform and the Services as soon as We reasonably can.
19. LIMITATION OF LIABILITY
19.1You agree that Your use of the Site, Gaming Platform, the Software and the Services is at Your sole risk.
19.2Other than as explicitly stated in these terms and conditions, we will not be liable in contract, tort, negligence, or otherwise, for any indirect or consequential loss or damage whatsoever or howsoever arising from or in any way connected with your use of the site, gaming platform, the software or the services, including, without limitation, damage for loss of business, loss of data, loss of profits, loss of revenue, business interruption, loss of business information, loss arising from downtime or any other indirect or consequential loss whatsoever (even where we have been notified by you of the possibility of such loss or damage).
19.3Other than as expressly stated in these terms and conditions, we hereby exclude all liability to you whether under the terms of contract, tort, negligence or otherwise to the fullest extent permitted by law. We do not exclude liability for death or personal injury caused by our negligent act or omission or for our fraudulent acts or omissions.
19.4We will not be liable or responsible to You for any loss or damage incurred or suffered by You as a result of any suspension or stoppage (whether temporary or permanent) of the Service or Gaming Platform arising from any governmental order or change in policy by Our regulator.
19.5We will not be responsible or liable to You for any loss of content or material uploaded or transmitted through the Gaming Platform and You confirm that We will not be liable to You or any third party for any modification to, suspension of or discontinuance of the Gaming Platform, the Software and/or the Services.
19.6We reserve the right to withdraw the Site, Gaming Platform, the Software or the Services or any elements of the Site, Gaming Platform, the Software or the Services at any time, and will not be liable to You as a result of any such action.
20. CAP ON OUR LIABILITY
20.1Our entire and aggregate liability to You, whether under these Terms and Conditions, the law of contract, tort (including negligence) or otherwise shall in no event exceed the lesser of:-
(a) a sum equivalent to the total sum of money deposited by You in Your Account and used by You to place Bets in the six (6) month period prior to the date of the incident giving rise to the relevant claim; or,
(b) the total sum of ten thousand (10,000) pounds Sterling.
21. THIRD PARTY OBLIGATIONS
21.1You confirm and acknowledge that Your use of the Site, Gaming Platform, the Software and the Services provided by Us is for online gaming and/or online gambling purposes only. You understand and confirm that We are not responsible for any Third Party Provider and any agreement between You and a Third Party Provider does not form part of these Terms and Conditions between You and Us. You agree and confirm that in no circumstances will We be responsible for the conduct of or provision of services by a Third Party Provider.
21.2You confirm and acknowledge that any agreement between You and the Third Party Provider is not a contract to which We are a party and therefore We are not liable for any element of the relationship between You and the Third Party Provider.
22.1You agree to fully indemnify, defend and hold Us, Our officers, Our directors, Our employees and Our agents harmless immediately on demand, from and against all claims, liabilities, damages, losses, costs and expenses whatsoever, including legal fees, arising out of any breach of these Terms and Conditions by You.
22.2You agree to fully indemnify, defend and hold Us, Our officers, Our directors, Our employees and Our agents harmless immediately on demand, from and against all claims, liabilities, damages, losses, costs and expenses whatsoever, including legal fees, arising out of any breach of warranties or representations by You including, but not limited to, the representations that: (a) You are not a citizen or a resident of a country which prohibits such online gambling, online betting or online gaming activities; and, (b) You are not accessing the Gaming Platform from a jurisdiction where online gambling and online gaming activity is prohibited by law.
22.3You will indemnify Us for all losses and damages suffered by Us as a result of wrongdoings and/or fraud by You alone or as part of a group of Players acting in concert or as a syndicate. Wrongdoings and/or fraud will include but not be limited to attempts to breach the single account per Player rule, to exceed the betting limits, hacking, use of artificial intelligence or bots, providing false personal information, and/or any actions and/or omissions which We reasonably deem to be a fraud and/or wrongdoings.
22.4You further agree fully to indemnify, defend and hold Us, and Our officers, Our directors, Our employees and Our agents harmless immediately on demand, from and against all claims, liabilities, damages, losses, costs and expenses whatsoever, including legal fees, arising out of any claim brought against Us by a Third Party Provider as a result of the breach of these Terms and Conditions by You.
23.1You may not transfer, assign, novate or otherwise transfer any of Your rights or obligations under these Terms and Conditions or any part of these Terms and Conditions to any third party. We may transfer, assign, novate or otherwise transfer any of Our rights and/or obligations under these Terms and Conditions and/or any part of these Terms and Conditions to a third party.
24. THIRD PARTY CONTENT
24.1The Gaming Platform provides content from internet sites or resources that may belong to third parties ("Third Party Content") and while We take reasonable steps to ensure that material included on the Site and the Gaming Platform is correct, reputable and of high quality, We do not make any warranties or guarantees in relation to Third Party Content and will not be held liable to You for any such Third Party Content. If We are informed of any inaccuracies in the Third Party Content contained on the Site and the Gaming Platform, We will attempt to correct the inaccuracies as soon as We reasonably can.
24.2We make no representations or warranties regarding any websites linked to the Gaming Platform ("Linked Sites"), the entities which operate the Linked Sites or which feature on the Linked Sites. We accept no liability for any loss or damage You may suffer directly or indirectly as a result of using any of the Linked Sites or relying on any material contained therein. You acknowledge that Your access to and use of any of the Linked Sites is entirely at Your own risk.
25. THIRD PARTY RIGHTS
25.1A person who is not a party to these Terms and Conditions has no right to rely upon or enforce any part of these Terms and Conditions whether under legislation or otherwise and whether under the terms of the Contracts (Rights of Third Parties) Act 2001 or otherwise.
26. SETTLEMENT OF DISPUTES
26.1In the first instance any disputes should be referred to Our customer services team for resolution by emailing the team at email@example.com  . Thereafter Our internal review mechanisms will be used to investigate a complaint from You. We will keep You up to date with Our investigations. We will deal with all complaints as soon as reasonably practicable. We are only responsible for the provision of the Site, the Gaming Platform, the Software and the Services.
26.2Disputes should be referred to us as soon as possible and not later than seven (7) days after the incident relating to the relevant dispute.
26.3In the event that We cannot resolve a dispute You have with Us to both parties' satisfaction, You may refer any dispute to Our regulator, namely the Isle of Man Gambling Supervision Commission, which can be contacted at firstname.lastname@example.org.
27.1Any notice We give to You (save as otherwise set out herein) will be sent to the email address that You provided to Us when You opened Your Account and will be deemed served twenty four (24) hours after dispatch by Us to the email address that You provided to Us when You opened Your Account. Notices for Us should be sent to our registered office address and marked for the attention of Customer Services and sent by registered mail or registered air mail (as relevant) or by courier. Notices to us shall be deemed delivered ten (10) days after dispatch in the case of mail and three (3) days after dispatch in the event of courier.
28. EVENTS OUTSIDE OUR CONTROL
28.1We will not be liable or responsible to You for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside Our reasonable control ("Force Majeure Event").
28.2A Force Majeure Event includes any act, event, non-happening, omission or accident beyond Our reasonable control and includes in particular (without limitation) the following:
(a) strikes, lock-outs or other industrial action;
(b) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
(c) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
(d) impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
(e) difficulties in obtaining financial market data;
(f) impossibility of the use of public or private telecommunications networks;
(g) delays, losses, errors or omissions in or made by the postal or other delivery service or by the banking system;
(h) the acts, decrees, legislation, regulations or restrictions of any government or Our regulator;
(i) failure of any telecommunications system.
28.3Our performance is deemed to be suspended for the period that the Force Majeure Event continues, and We will have an extension of time for performance for the duration of that period. We will use Our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which Our obligations may be performed despite the Force Majeure Event.
29.1We reserve the right to publicise and promote details of winners. We publish on Our Site the name and geographical location by country of all winners and a condition of these Terms and Conditions is that You agree to Us including Your details on Our Site if You are a winner.
29.2All media enquiries regarding Us received by You must be referred to Us immediately.
30. ACCEPTABLE USE
30.1You may use Our Site only for lawful purposes. You may not use Our Site:
(a) in any way that breaches Applicable Laws, national or international law or regulation;
(b) in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
(c) for the purpose of harming or attempting to harm minors in any way;
(d) to send, knowingly receive, upload, download, use or re-use any material which does not comply with the Content Standards;
(e) to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation;
(f) to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
30.2You agree not to access without authority, interfere with, damage or disrupt:
(a) any part of Our Site;
(b) any equipment or network on which Our Site is stored;
(c) any software used in the provision of Our Site; or
(d) any equipment or network or software owned or used by any third party.
30.3We may from time to time provide interactive services on Our Site, including, without limitation video games, chat rooms and bulletin boards ("Interactive Services").
30.4Where We do provide any Interactive Services, We will provide clear information to You about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical). We will use reasonable endeavours to assess any possible risks for Players from third parties when they use Interactive Services, and We will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, We are under no obligation to oversee, monitor or moderate any Interactive Services We provide on Our Site, and We expressly exclude any and all liability for any loss or damage arising from the use of any Interactive Services by a Player in contravention of the Content Standards, whether the service is moderated or not. Where We do moderate Interactive Services, We will normally provide You with a means of contacting the moderator, should a concern or difficulty arise.
30.5Contributions by You to Our Site must be accurate (where they state facts); be genuinely held (where they state opinions); not be defamatory; comply with applicable law in the Isle of Man and in any country from which they are posted. Contributions by You to Our Site ("Content Standards") must not:
(a) contain any material which is obscene, offensive, hateful or inflammatory;
(b) promote sexually explicit material;
(c) promote violence;
(d) promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
(e) provide financial advice or investment advice;
(f) infringe any copyright, database right, trade mark or other intellectual property right of any other person;
(g) be likely to deceive any person;
(h) be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
(i) promote any illegal activity;
(j) be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety;
(k) be likely to harass, upset, embarrass, alarm or annoy any other person;
(l) be used to impersonate any person, or to misrepresent Your identity or affiliation with any person;
(m) give the impression that they emanate from Us, if this is not the case;
(n) advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement, computer misuse or financial market manipulation.
31. RESPONSIBLE GAMBLING
31.1We are committed to responsible gambling. To see our Responsible Gambling Policy, please click here
32.1If any part of these Terms and Conditions is deemed unlawful, void or for any reason unenforceable, then that provision will be deemed to be severable from the remainder of these Terms and Conditions and such will not affect the validity and enforceability of any of the remaining provisions of these Terms and Conditions.
32.2The time stamp on all records either stored in or written to Our transactional database including but not limited to Bets (whether accepted or declined), announcements, messages and reports shall be recorded as Coordinated Universal Time (UTC).
32.3No waiver by Us of any part of these Terms and Conditions will be construed as a waiver of any preceding or succeeding breach of any of these Terms and Conditions.
32.4Unless otherwise expressly stated, nothing in these Terms and Conditions will create or confer any rights or any other benefits in favour of any person other than You and Us.
32.5Nothing in these Terms and Conditions will be construed as creating any agency, partnership, joint venture or any other form of joint enterprise between You and Us.
32.6Clauses 3.3, 4.4, 4.5, 5.10, 5.14, 5.18, 5.19, 5.23, 6, 7, 8.2, 8.3, 9.2, 9.3, 9.4, 10.2, 11, 12.7, 12.9, 12.10, 13.3, 13.3, 13.4, 15.2, 15.3, 15.4, 17, 18, 19, 20, 21, 22, 23, 26, 27, 29 and 32 will continue in force after and despite expiry or termination (for whatever reason) of these Terms and Conditions.
32.7You confirm and acknowledge that in agreeing to accept these Terms and Conditions, You have not relied on any representation save insofar as the same has expressly been made a representation in these Terms and Conditions. You agree that You will have no remedy in respect of any misrepresentation which has not become a term of these Terms and Conditions save that Your agreement will not apply in respect of any fraudulent or negligent misrepresentation made by Us or on Our behalf.
32.8Under legislation in the Isle of Man, online gambling debts are legally enforceable in the Isle of Man.
32.9These Terms and Conditions are subject to the laws of the Isle of Man and any dispute arising out of or relating to the Site, the Gaming Platform, the Services and/or these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the Isle of Man.